Contents
Topic 1Components of the micro environment
Unit 1.1 The meaning of the micro environment
Unit 1.2 The eight business functions
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Topic 2Business functions and the activities of the business
Unit 2.1 Understanding business functions
Unit 2.2 The differences between management and leadership
Unit 2.3 The eight business functions
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Unit 3.1 Defining the market environment
Unit 3.2 Other organisations that form part of the market environment
Unit 3.3 Opportunities and threats faced by businesses in the external environment
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Unit 4.1 The meaning of the macro environment
Unit 4.2 Components of the macro environment and examples of each component/feature
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Formal Assessment Task 1
Topic 5The interrelationship of the micro, market and macro environments
Unit 5.1 The relationship between the features/components of the micro-environment
Unit 5.2 The interrelationship between micro (internal business) and market environments
Unit 5.3 The relationship between micro, market and macro environments
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Unit 6.1 Primary, secondary and tertiary sectors
Unit 6.2 The differences between the formal and informal sectors
Unit 6.3 The differences between the public and private sectors
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Topic 7Contemporary socio-economic issues
Unit 7.1 Defining and understanding socio-economic issues
Unit 7.2 The negative impacts of HIV/AIDS on businesses
Unit 7.3 Outlining the different types of gambling and their impact on businesses
Unit 7.4 Defining piracy and discussing its impact on businesses
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Unit 8.1 What is social responsibility?
Unit 8.2 Initiatives taken by businesses in addressing the socio-economic issues
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Topic 9Entrepreneurial qualities
Unit 9.1 The meaning of the entrepreneur
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Unit 10.1 Factors to consider when choosing a form of business ownership
Unit 10.2 Characteristics of different types of business ownership
Unit 10.3 Different types of co-operatives
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Topic 11The concept of quality
Unit 11.1 The meaning of quality, quality control, and quality assurance
Unit 11.2 Quality indicators of the eight business functions
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Formal Assessment Task 2
Topic 12Creative thinking and problem solving
Unit 12.1 The meaning of creative thinking
Unit 12.2 The meaning of problem solving
Unit 12.3 Problem-solving techniques
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Topic 13Business opportunities and related factors
Unit 13.1 The meaning of a business opportunity
Unit 13.2 Designing a research instrument to assess needs and desires
Unit 13.3 The protocol for conducting research
Unit 13.4 Conduct market research and identify a business opportunity
Unit 13.5 The difference between internal and external market research
Unit 13.6 Compile a SWOT analysis to determine a viable business venture
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Topic 14Business location decisions
Unit 14.1 Understanding business location decisions
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Unit 15.1 Understanding contracts
Unit 15.2 Legal implications of contracts
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Topic 16Presentation of business information
Unit 16.1 Understanding business reports
Unit 16.2 The importance, advantages and disadvantages of graphs/diagrams, symbols/pictures
Unit 16.3 Factors that must be considered when preparing presentations
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Topic 17Understanding business plans and implications
Unit 17.1 The importance of a business plan
Unit 17.2 The vision/mission statements/goals and objectives
Unit 17.3 Strategies to overcome competition in the market
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Formal Assessment Task
Unit 18.1 The meaning of time management
Unit 18.2 The meaning of self-management/self-confidence/stress management
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Topic 19Relationships and team performance
Unit 19.1 The meaning of business objectives
Unit 19.2 The meaning and importance of interpersonal relationships in the workplace
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