Paying the Bill
Paying the Bill
Paying the bill is the process of providing compensation for services received. It takes place between an establishment and a guest, and can be facilitated electronically or manually. Bills are most commonly generated with the help of an electronic point of sales system, which keeps track of orders, calculates amounts owed and accounts for VAT and/or discounts. Once a transaction has been facilitated, these systems track the payment methods and generate receipts for the guests.
2. The Cashier
The cashier in a restaurant is often the maitre-d’hotel or receptionist, but can sometimes be the waiter as well. The cashier’s role is to process the total amount of each bill to be paid, facilitate a variety of payment methods (whether electronic or manual), handle complications that may arise (such as guest complaints or declined credit cards), and assume responsibility for any cash that is collected. With such an important job, it is critical that cashiers receive the appropriate training.