All jobs that are responsible for overseeing the operations carried out by hotel staff.
Hotel managers
Someone who is responsible for the overall running of an establishment – from managing all staff and personnel, to ensuring that the hotel is kept clean and hygienic and conforms to legal requirements
Assistant hotel managers
Someone who acts as second-in-command with regards to managing the overall running of an establishment – they are able to step in for the hotel manager as and when needed
Room division managers
Someone who is responsible for the day-to-day functioning of the front office (i.e. overseeing guest satisfaction by ensuring that house-keeping, concierge and reception are all doing their jobs properly)
