Indigenous Food | DBECloud

Browse the glossary using this index

Special | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ALL

Page: 1 2 (Next)
ALL

B

Behind the Scenes

Housekeeping staff member cleaning a hotel room.

All jobs within the industry that are responsible for tidying, washing and cleaning.

House-keepers	Someone who sees to the overall cleanliness and order of the establishment
Room attendant	Someone who is responsible for keeping the rooms clean (e.g. vacuuming and dusting, making beds, cleaning bathrooms) and the amenities stocked up (e.g. topping up soap and shampoo dispensers, replacing tea and coffee stock)
Public attendant	Someone who is tasked with keeping the common areas within an establishment (like the foyer, the games room, bar and dining room) clean and tidy
Laundry service operators	Someone who oversees the washing of linen and other textiles
Dishwashers	Someone who operates the dishwashing machine, making sure that it is properly packed and unpacked

Beverage Service

A bartender pouring shots at the bar.

All jobs within the industry that require the serving of drinks to guests.

Barista	Someone who is in charge of making and serving coffee
Bartender	Someone who takes orders from and serves drinks to guests
Sommelier	Someone who advises on wine selection and serves wine

Business Operations

A group of people sitting a meeting.

This includes all jobs (and associated departments) that assist with the running of the business.

HR	A department that is responsible for recruiting, training and managing staff
Marketing	A department that is in charge with branding and external communications
Financial	A department that looks after the financial operations of the business
IT	A department that is responsible for ensuring that the correct ICT systems are in place and are working effectively
Administration	A set of people who assist other staff members in helping them to operate the business smoothly

C

Colonisation influence on food

Cape Dutch cuisine was brought to South Africa by the Dutch East Company which set up a base in the Cape on the spice route between the East and Europe. Influence of Malaysian and Bengalese culture, from the slaves that were brought over at the time, is evident in the spicy dishes (like curries, pickled fish and bobotie) that South Africans are so fond of today.

South Africa’s Indian slave trade in the 19th Century also left a big impression on the country’s diverse range of foods. Curries, samoosas and bunny chow are just some dishes that have emerged from Durban’s large Indian community, and are being increasingly adopted as house-hold favourites across the country.

As the Europeans (Dutch and French) arrived in the Cape, they brought with them the practice of winemaking – the cultivating of grapes in vineyards to produce wine. The first bottle was produced in 1659 and South Africa has been known for its prestigious wine industry ever since.

A group of slaves on a ship

F

Facilities Operations

Maintenance staff member repairing a fridge.

All jobs that play a part in setting up and looking after an establishment's buildings and facilities.

Interior designers	Someone who is responsible for the visual aesthetic of the establishment
Electricians	Someone who ensures that electricity within the building is working and is safe for all staff and guests
Plumbers	Someone who attends to issues regarding the water supply of an establishment
Maintenance	Someone who oversees the general maintenance of the building infrastructure, and its fixtures and fittings
Security	Someone who is employed to ensure that a building is appropriately protected in terms of the security systems put in place

Food Prep

A chef finishing to plate up a meal

All jobs within the industry that require the preparation and cooking of food.

Executive chef	Someone who is highly specialised and in charge of food preparation and cooking for an entire kitchen
Sous chef	Someone who assists the executive chef in preparing and cooking food
Partie chef	Someone who is specialised and in charge of food preparation and cooking at one station within a kitchen

Food Service

A man and a woman being served food in the restaurant.

All jobs that involve serving food to guests.

Maître d'hôtel	Someone who heads up the service in a restaurant
Waiter	Someone who takes orders from and serves food to guests
Busser (Runner)	Someone who assists the serving staff by setting and clearing tables and running other small jobs

Franchise introduction

A franchise is a type of business model that grants people or organisations the right to operate a commercial venture under an existing brand name.

A franchisee will pay a franchisor a set up fee and an ongoing annual or monthly license fee in order to trade products and services using the business’ name. The fee paid is exchanged for access to things like proprietary knowledge, trade secrets and general processes regarding the marketing and operations of the business.

Franchises can be expensive but are often profitable for franchisees, who benefit from major cost savings in getting the business to market (through proven processes and centralised operations).

However, franchisees are not entitled to claim any ownership rights in the business and cannot customise the services and product that they offer to their customers. Specifications with regards to branding, trading hours and pricing are all decided and enforced (through complex legal contracts) by the franchisor.

Front office (customer facing)

jhgjhgjhgjh

All those jobs within the industry that require interacting with customers during their booking in process and stay.

Host/ess	Someone who receives and welcomes guests
Concierge	Someone who assists hotel guests with small tasks like recommending nearby restaurants or calling a taxi on their behalf
Receptionist	Someone who handles the administrative work to check peop le in and out of their accommodation, or answer calls that have been directed to the establishment (this can also be handled by a switchboard operator or a communications manager)
Porter	Someone who carries guests' luggage from the reception to the guest’s room, sometimes with the assistance of a porter trolley
Valet	Someone who parks guests' cars on their behalf

G

Global influence on food

South Africa’s fast food and diner sectors have been largely westernised in the past few decades. It is not uncommon to find global brands (such as McDonalds, KFC and Wimpy) in cities and towns across the country. However, a number of locally started chains have been just as successful with the fast food model. Steers, Chicken Licken and Debonairs are amongst some of South Africa’s most popular fast-food chains, while Nandos has reached global popularity.

A display of a meal consisting of pizza slices, a burger, chips, onion rings and other fast food.

Page: 1 2 (Next)
ALL