Indigenous Food | DBECloud

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F

Facilities Operations

Maintenance staff member repairing a fridge.

All jobs that play a part in setting up and looking after an establishment's buildings and facilities.

Interior designers	Someone who is responsible for the visual aesthetic of the establishment
Electricians	Someone who ensures that electricity within the building is working and is safe for all staff and guests
Plumbers	Someone who attends to issues regarding the water supply of an establishment
Maintenance	Someone who oversees the general maintenance of the building infrastructure, and its fixtures and fittings
Security	Someone who is employed to ensure that a building is appropriately protected in terms of the security systems put in place

Food Prep

A chef finishing to plate up a meal

All jobs within the industry that require the preparation and cooking of food.

Executive chef	Someone who is highly specialised and in charge of food preparation and cooking for an entire kitchen
Sous chef	Someone who assists the executive chef in preparing and cooking food
Partie chef	Someone who is specialised and in charge of food preparation and cooking at one station within a kitchen

Food Service

A man and a woman being served food in the restaurant.

All jobs that involve serving food to guests.

Maître d'hôtel	Someone who heads up the service in a restaurant
Waiter	Someone who takes orders from and serves food to guests
Busser (Runner)	Someone who assists the serving staff by setting and clearing tables and running other small jobs

Franchise introduction

A franchise is a type of business model that grants people or organisations the right to operate a commercial venture under an existing brand name.

A franchisee will pay a franchisor a set up fee and an ongoing annual or monthly license fee in order to trade products and services using the business’ name. The fee paid is exchanged for access to things like proprietary knowledge, trade secrets and general processes regarding the marketing and operations of the business.

Franchises can be expensive but are often profitable for franchisees, who benefit from major cost savings in getting the business to market (through proven processes and centralised operations).

However, franchisees are not entitled to claim any ownership rights in the business and cannot customise the services and product that they offer to their customers. Specifications with regards to branding, trading hours and pricing are all decided and enforced (through complex legal contracts) by the franchisor.

Front office (customer facing)

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All those jobs within the industry that require interacting with customers during their booking in process and stay.

Host/ess	Someone who receives and welcomes guests
Concierge	Someone who assists hotel guests with small tasks like recommending nearby restaurants or calling a taxi on their behalf
Receptionist	Someone who handles the administrative work to check peop le in and out of their accommodation, or answer calls that have been directed to the establishment (this can also be handled by a switchboard operator or a communications manager)
Porter	Someone who carries guests' luggage from the reception to the guest’s room, sometimes with the assistance of a porter trolley
Valet	Someone who parks guests' cars on their behalf